When you applly the gas it slows way down. The the transmission knob flashes yellow and you cannot get the vehicle to go over 30 mph. I had to rush into the vehicle and shift it back into park and shut the vehicle off. The worst.I put it in park and was behind the vehicle, it shifted into reverse and almost ran us over. Transmission problems on-going from date of purchase. It is distracting when driving because it takes your attention off the road putting you in danger of an accident. This also happens when driving & the interface with Apple I-phone is terrible. … They say you need a Apple cord. You have to shut the vehicle off to get it to reboot.
It was in service the next day! The infotanement system which is also the heating, air, defrost controls is plagued with issues. My 2019 Velar R has been plagued with issues from the day I drove it off the lot. I asked for a direct number to corporate he said enterprise doesn’t have one… he doesn’t even have a contact for any one over him… he doesn’t know what’s going on.ĭeepest regret of doing business with Enterprise. Louis are able to provide him with a tracking number. called 4/3 spoke to kevin… kevin said his manager would give me a call back… no call back from the manager (Devon) called back 4/6 Devon said corporate is responding to his emails… nobody in St. I spoke to Jamar Embri on 3/28/22 around 2pm he said “Dang you still haven’t gotten you refund yet” forwarded me to his manager Devon in which devon mentioned he would reach out to corporate and send another email to see where they are with the refund and give me a call back… no phone call back… I reached out on Monday 4/2 I spoke to Devon, Devon said he was waiting on a tracking number he would give me a call back… no phone call. absolutely no kind of communication from Enterprise location in Marietta. From 3/25/22 to 4/6/22 I have been given the run around as for as a straight answer on the time frame on when I should receive my refund to wheres the tracking number. Devon told me I should receive my refund by 3/27/22 and still NOTHING. I was told by Devon that the request would be sent over the sane day I returned the car which was 3/22/22 however the request wasn’t sent until 3/23/22 Devon also confirmed on 4/6/22 at roughly 10:30am that the request wasnt sent out until 3/23/22. I had to return the vehicle on 3/22/22 because my loan “ couldn’t be finalized” they said I had “multiple social security numbers” I’ve never heard that one before. First of all there were about 4 men total handling my application Jamari Devon Kevin a guy with the last name Wesley. horrible location horrible customer service to say the least. I purchased a Chrysler 300 on 3/5/22 from your enterprise car sales location at 227 Cobb parkway in Marietta GA. Transfer of vehicle from another location to your neighborhood Enterprise Car Sales may require payment of a non-refundable transfer fee to begin the. Located in Marietta, GA / 804 miles away from Omaha, NE
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